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We Support Migrate Optimize Run The Data
Warehouse

Natrinsic is trusted by Fortune 500 companies to
support, migrate, optimize and run enterprise-class
data warehouses worldwide.

WHY NATRINSIC?

Our team of support engineers, DBA's, and architects are the best in the business.

We provide a high-touch, proactive managed service for your enterprise data warehouse environment on a 24x7x365 basis in over 90 countries.

We aim to deliver consistent stability and performance, every time.

History

No third party has been providing OEM-like EDW appliance support longer than Natrinsic.

Quality

100% ticket closure rate across hardware AND system-software-related faults.

Performance

Our global average response time is 11 minutes.

Trust

More than 200 systems managed & counting! Customer references are ready to speak to you today.

Reach

Our service is available in over 90 countries, with a 24x7x365 operation to support it.

Flexibility

Our contract terms are flexible, and our pricing is competitive in comparison to the OEM.

Experience

Natrinsic's level-3 support engineers come to us with more than 10 years of support each, directly from the OEM's.

Partnerships

We work with the largest channel partners in the world so you can contract with vendors you already work with in your country.

TRUSTED BY THE WORLD's MOST RECOGNIZED BRANDS

American Express
BMO
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Flawless Inbound
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WORLD-CLASS MANAGED SERVICES

Natrinsic is unique in that we provide "whole system" break-fix support for your systems that are no longer under OEM support.  That's right - we are responsible for break-fix support for both hardware AND system software on a 24x7x365 basis.   Hardware is stored close to your data center and is dedicated to your systems, allowing for speedy ticket servicing.

Natrisic statistics

~
11
Minutes
Global average ticket response time
100
%
Ticket Closure Rate
Across hardware & software related faults
90
Countries
Where Natrinsic services are available
ProfessionalServices2-1

PROFESSIONAL SERVICES

Looking for help migrating your data warehouse, or maintaining your systems?   Natrinsic is here to help!

CLIENT TESTIMONIALS

The support has been very good from Natrinsic. Some of the staff I work with at Natrinsic were the best support staff I worked with when they were with IBM. Overall our segue from IBM to Natrinsic has been a smooth transition.
Oracle Exadata is a very niche platform and it was difficult to find a third-party vendor. We found Natrinsic to be the best equipped to support the Oracle Exadata platform. The communication is always clear and concise. The team has been very professional, courteous, and patient with us.
The differentiator for Natrinsic was its ex-IBM employees who support both hardware and software. Platform expertise was a big selling point. This was the clinching decision. Other vendors did not feel as mature with their support capabilities.
The fact that Natrinsic could provide Oracle hardware and software support was a significant differentiator from the other providers we looked at. Most could not provide support for both. We are highly satisfied with Natrinsic's performance.
/Our Resource Library

Natrisic Resource Library

Access our resource library to download brochures and examples of our support.

Information Available:

  • Managed Services Brochures
  • Professional Services Brochure
  • Sun Solaris Service Report
  • Natrinsic Migration Whitepaper
  • Health Check Report Samples
  • Case Studies
/Natrinsic Blog

STAY UP TO DATE

Natrinsic Engineering
Oct 3, 2024 8:24:03 AM
Natrinsic Engineering
May 5, 2023 10:28:41 AM
Jeff Mendonca
Feb 15, 2023 2:50:03 PM

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